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Sunday, June 26, 2011

Why Now

Why is it when you need it the most something breaks down on Saturday or Sunday so you cant get a hold of service or repair.

That's what happened yesterday. I am 1/3 into quilting on my Tin Lizzie 18LS, and poof, all power to machine shuts down.  I checked all connections, power cord and everything is as it should be.  But not machine will not turn on.

I call my "local" repair guy, and get voice mail "this number is no longer taking calls for Tin Lizzie service call 888 etc. Cripes, now I don't have a local repair guy.  So I call the number of the people who are supposed to be the area "reps" service center in Janesville, same voice mail message.  So I call the 888 number leave a message and hope will hear from them next week.

Normally I would call the dealer who sold this to me, but she has lost her father in past 2 days and do not want to bother her for a while.

So I am sitting here looking at a quilt already to be finished and cant do a dang thing about it until I hear from repair/service department.  I know it is a part that will have to be shipped to me (from California no doubt) and I will have to fix it myself. GRRRRRRRRRRRRR.

I have not had any trouble with my Tin Lizzie for almost a year and now this. GRRRRRRRRRRRRRR.



Its going to be beautiful when I get it finished.  Lucky for me a I have an understanding customer, and explained the delay in finishing.  She is OK with the delay.

Hoping I will get up and running no later than middle or end of next week. 

I hate this.

The only good thing that comes from this, as I am working on pastel LS and will have borders on this week and ready to quilt, along with Buggy Barn Bloomers, which is ready to quilt. 


Quilt, quilt,quilt,quilt.  If I say it enough, maybe the little quilt fairies will hear me and put a rush on service people and they will get back to me right a way on Monday.  PLEASE



5 comments:

Marcia Wachuta said...

Jeannie there is a guy in the Janesville-Beloit area that services quilting machines. But I am not at home and can get you the number tonight and email it to you. He is great and carries all sorts of parts in stock! His first name is Ray something like Veglio ??? He even has a website you can order machine parts too.

Quilting By Jeannie said...

Marcia that would be fantastic thanks so much

Marcia Wachuta said...

Jeannie,

Here is the name and number of the Quilting Machine repair and supply guy.

Ray Voegli - Quilt Tech - Milton, Wisconsin
608-289-3836
www.quilttech.com
email Ray@quilttech.com

Please tell him Marcia from Boscobel, Wisconsin gave you his name. Thanks!

Marcia

Quilting By Jeannie said...

Marcia, thanks for the info on repair. good news for me my prev tech is still working on Lizzie's, the phone number is no longer in service as we now call a direct line service center and they in turn contact my tech. he got back to me this am and I am back in business, had to remove the component board and take to Janesville and he gave me a new one. I will keep Ray's info for future ref, just in case I need another tech. Thanks again for getting me this info.

Marcia Wachuta said...

Jeannie,

Glad to hear you are up and running!

Marcia